 FAQ ABOUT FM RADIO: |
 WHICH AJANTA GSM PHONES HAVE FM RADIO? |
 AJANTA GSM MOBILE PHONES HAVE THE FM RADIO FEATURE IN : A-1800,A-1900,A-2100,A-3000,A-5000,A-4200 |
| CAN I ADD ‘FM RECORDING’ & ‘VOICE RECORDING’ AS A RINGTONE? |
| YES, IT IS POSSIBLE, BUT THE HANDSET SHOULD HAVE INTERNAL/EXTERNAL MEMORY TO STORE THE RECORDED FILE. |
| HOW CAN I SAVE MY FAVOURITE CHANNEL IN FM LIST? |
| YOU CAN MANUALLY INPUT THE FREQUENCY AND SAVE TO CHANNEL LIST, OR PRESET AUTO SEARCH (AUTO TUNING) CAN SAVE ALL CHANNELS AUTOMATICALLY, OR IF YOU WISH TO SAVE THE CURRENT PLAYING FM CHANNEL THEN LONG PRESS ANY NO. KEY, THE CHANNEL WILL SAVE ON THAT PARTICULAR NO. KEY. WHILE PRESSING THE SELECTED NO. KEY WHILE PLAYING THE FM, THAT PARTICULAR CHANNEL WILL START PLAYING. |
| WHAT IS MEANT BY BLUETOOTH? |
| BLUETOOTH TECHNOLOGY ALLOWS FREE WIRELESS CONNECTIONS BETWEEN ALL BLUETOOTH- CONFORMABLE DEVICES WITHIN A RANGE OF 10* METERS. TYPICAL USES INCLUDE AUTOMATICALLY SYNCHRONIZING CONTACT AND CALENDAR INFORMATION AMONG DESKTOP, NOTEBOOK AND LAP-TOP COMPUTERS WITHOUT CONNECTING CABLES. USING THE BLUETOOTH FEATURE, YOU CAN EXCHANGE/STREAM AUDIO, VIDEO, AND GRAPHICAL DATA. |
| WHAT IS MY BLUETOOTH PASSWORD? |
| THE BLUETOOTH PASSWORD ON THE HANDSET IS NOT A FIX ONE - IT CAN BE ANY FIVE DIGIT CODE WHICH YOU DEFINE YOURSELF. THE CODE HAS TO BE ENTERED ON BOTH THE DEVICES YOU ARE TRYING TO CONNECT. |
| HOW CAN I FIND A NEW DEVICE? |
| CHECK THAT THE DISTANCE BETWEEN THE TWO DEVICES IS NOT OVER 10 METERS AND THAT THERE ARE NO WALLS OR OTHER OBJECT OR OBSTRUCTIONS BETWEEN THE DEVICES. CHECK THAT BOTH DEVICES ARE COMPATIBLE. |
| HOW DO I END A BLUETOOTH CONNECTION? |
IF ANOTHER DEVICE IS CONNECTED TO YOUR DEVICE, YOU CAN EITHER END THE CONNECTION USING THE OTHER DEVICE OR BY DEACTIVATING BLUETOOTH CONNECTIVITY. GO TO BLUETOOTH  POWER OFF. |
| FAQ ABOUT THE VIDEO: |
| WHICH AJANTA GSM PHONES CAN RECORD & PLAY VIDEOS? |
| THE MODELS A-3000, A-5000, A-4200 HAVE THE RECORD AND PLAY VIDEOS FACILITIES. |
| HOW DO I RECORD A VIDEO? |
| PLEASE FOLLOW THE FOLLOWING STEPS: ON THE IDLE SCREEN GO TO “MENU AND PRESS MULTIMEDIA. PRESS VIDEO RECORD. THE CAMERA HOTKEY TO TOGGLE START/STOP WHILE RECORDING”. |
| WHERE ARE THE VIDEOS STORED IN MY AJANTA MOBILE PHONES? |
| BY DEFAULT THE VIDEOS ARE STORED IN THE PHONE MEMORY (IF IT’S THERE INSIDE) IN THE FOLDER NAMED: “VIDEO” IN THE FILE MANAGER. THIS DEFAULT STORAGE CAN BE CHANGED TO STORAGE IN ANY OTHER DRIVE & NEW FOLDER WHICH CAN BE CREATED IN THE INTERNAL MEMORY OF THE PHONE OR AN EXTERNAL MEMORY CARD. |
| FAQ ABOUT CAMERA: |
| WHAT ARE THE SHORTCUTS*3 (HOT KEYS) FOR THE VARIOUS CAMERA FEATURES? |
WHILE USING THE CAMERA THE USER CAN SET THE FOLLOWING PARAMETERS* :
- 1) EFFECT SETTINGS ( NORMAL,GRAYSCALE,SEPIA,SEPIA GREEN,SEPIA BLUE, COLOUR INVERT)
- 2) WHITE BALANCE
- 3) FLASH (ON /OFF)
- 4) DELAY TIMER (5 SEC,10 SEC,15SEC)
- 5) CONT.SHORT (1,3,5 TIMES )
- 6) SCENE MODE (AUTO/NIGHT)
- 7) IMAGE QUALITY
- 8) IMAGE SIZE
- 9) UP & DOWN KEY (ADD FRAME)
- 10) RIGHT&LEFT NAVY KEY (EV CHANGE)
- 11) SIDE +,- KEY (ZOOM OPTION)
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| WHAT ARE THE VARIOUS SUPPORT IMAGE SIZES? |
THE FOLLOWING IMAGES SIZES ARE SUPPORTED IN OUR DIFFERENT MODELS:
- 1) 80X60
- 2) 160 X 120
- 3) 320 X 240
- 4) 640 X 480
- 5) 176 X 220
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| WHERE ARE THE PICTURES STORED AFTER CLICKING IT WITH AJANTA CAMERA PHONE? |
| BY DEFAULT THE PICTURES GET STORED IN THE PHONE MEMORY IN THE FOLDER NAMED “PHOTOS”. HOWEVER THIS DEFAULT STORAGE CAN BE CHANGED TO STORAGE IN ANY NEW FOLDER WHICH CAN BE CREATED IN THE INTERNAL MEMORY OF THE PHONE OR AN EXTERNAL MEMORY CARD. |
| CAN I SET ONE OF MY CAMERA PICTURES FOR AS MY DISPLAY BACKGROUND PICTURE? |
| SURE. IN ORDER TO SET WALLPAPER OF THE PHONE AS THE CAMERA CLICKED PICTURE, PLEASE FOLLOW THE FOLLOWING STEPS: GOTO MENU SETTINGS PHONE SETUP DISPLAY CHARACTERISTICS WALLPAPER USER DEFINE SELECT STORAGE (PHONE/CARD) SELECT THE LOCATION OF STORAGE SELECT THE FILE TO BE USED OK OK TO SET AS WALLPAPER. |
| FAQ ABOUT INTERNET CONNECTIVITY: |
| I AM UNABLE TO ACCESS GPRS IN AJANTA GSM MOBILE PHONE?* |
| CHECK THE SETTINGS IN THE HANDSET, MOST OF THE AJANTA GSM HANDSET’S PATH IS: - INTERNET WAP SETTINGS EDIT PROFILE (SELECT THE RESPECTIVE OPERATOR PROFILE FROM THE GIVEN LIST) THEN CLICK ON ACTIVATE. AND RESTART THE PHONE NOW.MAKE SURE OPERATOR HAS ENABLED GPRS FROM ITS END IN YOUR SIM CARD. |
| FAQ ABOUT THE CALL LOGS: |
| HOW DO I DELETE MY LOG INFORMATION? |
| TO CLEAR THE LOG, GO TO MENU SELECT CALL HISTORY SCROLL TO THE LOG TAB, AND SELECT OK TO ERASE THE MISSED/ RECEIVED/ DIALLED LOG CONTENTS, CALL TIMER, SMS COUNTER, GPRS COUNTER & CALL COST. |
| FAQ ABOUT THE MUSIC PLAYER: |
| HOW DO I DELETE MY LOG INFORMATION? |
| YES, YOU CAN CHANGE SKINS FOR AUDIO PLAYER: - GO TO MENU MULTIMEDIA MUSIC PLAYER LIST OPTIONS SETTINGS DISPLAY SETTINGS, YOU CAN SELECT ONE OF THE THREE DEFAULT STYLE. |
| FAQ ABOUT SMS: |
| HOW CAN I INSERT SYMBOLS DURING WRITING SMS? |
| PRESS *(STAR) KEY THEN SELECT ANY ONE SYMBOL WILL AUTOMATICALLY COME ON SMS WRITING WINDOW. |
| CAN I WRITE A LONG SMS? WHAT IS THAT FEATURE CALLED? |
| YES, YOU CAN WRITE UPTO 1224* CHARACTERS (SIZE OF ONE SMS IS 160 CHARACTERS).THIS FEATURE IS CALLED AS MESSAGE CONCATENATION(CHAIN). |
| HOW CAN I CHANGE ALPHABETS AND NUMBER WHILE WRITING THE SMS? |
| BY PRESSING THE “#” KEY WHILE WRITING THE TEXT MESSAGES. |
| FAQ ABOUT MMS: |
| WHAT SHOULD I DO WHEN THE DEVICE CANNOT SEND &RECEIVE A MULTIMEDIA MESSAGE? |
| IF YOU ARE UNABLE TO SEND/RECEIVE A MMS, GO TO THE MMS PROFILE SETTINGS AS FOLLOWS: MENU MESSAGES MMS SETTINGS SERVER PROFILE, SELECT THE SERVER PROFILE AS PER THE OPERATOR SIM CARD. ACTIVATE THAT PROFILE AND TRY AGAIN. |
| GENERAL FAQ: |
| WHAT IS PUK CODE AND WHAT SHOULD I DO IF MY PHONE PROMPTS FOR THE PUK CODE? |
| PUK (PHONE UNLOCKING KEY) NUMBER IS NORMALLY REQUIRED WHEN YOU ENTER THE WRONG PIN (PHONE IDENTIFICATION NUMBER) CODE. IF YOUR PHONE PROMPTS FOR PUK NUMBER IT MEANS YOUR SIM HAS BEEN BLOCKED. PLEASE COMMUNICATE WITH YOUR SIM CARD SERVICE PROVIDER TO GET THE PUK CODE AND USE THE CODE TO UNLOCK. |
| I AM UNABLE TO MAKE OUTGOING CALLS. WHAT SHOULD I DO? |
| KINDLY CONTACT THE RESPECTIVE SERVICE PROVIDER'S CUSTOMER CARE. |
| UNABLE TO RECEIVE CALL FROM A PARTICULAR NUMBER? |
| GO TO PHONE BOOK AND CHECK THE BLOCK LIST. IF THE NUMBER IS ADDED ON THE BLOCK LIST, DELETE THE SAME. |
| WHAT TYPE OF MEMORY CARD IS SUPPORTED BY AJANTA GSM MOBILE? |
| AJANTA GSM MOBILE SUPPORTS ONLY T-FLASH OR MICRO SD MEMORY CARD. |
| APROBLEMS USING WAP / INTERNET ON PHONE? |
| IF YOU HAVE PROBLEMS ACCESSING THE MOBILE INTERNET/WAP ON YOUR PHONE, YOU PROBABLY NEED TO CHECK THE GPRS SETTINGS INSTALLED IN YOUR PHONE. PLEASE CONTACT TO YOUR OPERATOR/SERVICE PROVIDER TO GET THE UPDATED SETTINGS.IF YOU STILL FACE THE SAME PROBLEM, PLEASE CONTACT AJANTA CUSTOMER CARE OR BRING YOUR PHONE TO A AJANTA SERVICE CENTERFOR CHECK UP. |
| WHAT IS A PIN CODE? |
| 'PIN (PERSONAL IDENTIFICATION NUMBER) CODE' IS A SECURITY TOOL DESIGNED TO STOP UNAUTHORISED USAGE OF A SIM CARD. YOU CAN SET THE PIN CODE ON 'SECURITY SETTINGS'. YOU WILL THEN BE REQUIRED TO ENTER THE PIN CODE EVERY TIME THE HANDSET IS TURNED ON |
| WHAT SHOULD I DO IF THE PHONE SCREEN DISPLAYS THE INFORMATION SUCH AS “NO SERVICE”? |
| PLEASE CHECK IF YOU ARE IN A WEAK SIGNAL AREA (E. G. IN THE CHANNEL OR SURROUND BY BUILDINGS), CHANGE THE AREA AND RETRY. |
| MY PHONE SWITCHES OFF AUTOMATICALLY? |
IF YOUR PHONE APPEARS TO HAVE PROBLEMS WITH POWER, THE PROBLEM MAY BE WITH THE PHONE, THE BATTERY, OR THE CHARGER. BEFORE BRINGING YOUR PHONE INTO AJANTA SERVICE CENTER FOR INSPECTION, PLEASE PERFORM THE FOLLOWING CHECKS:
- • FULLY CHARGE THE BATTERY ACCORDING TO THE INSTRUCTIONS PRESENTED IN THE USER GUIDE
- • REMOVE AND RE-INSERT THE BATTERY ACCORDING TO THE INSTRUCTIONS PRESENTED IN THE USER GUIDE.
- • CHECK THAT YOU ARE USING A AJANTA BATTERY AND CHARGER COMPATIBLE WITH YOUR PHONE MODEL.
- • IF YOU HAVE ACCESS TO ANOTHER BATTERY AND CHARGER OF THE SAME TYPE AS YOURS, TRY SUBSTITUTING THEM TO DETERMINE IF THE ISSUE IS WITH THE PHONE, THE BATTERY, OR THE CHARGER.
IF YOU ARE UNABLE TO TEST YOUR PHONE OR IT STILL KEEPS SWITCHING OFF, PLEASE BRING IT TO THE NEAREST AJANTA SERVICE CENTER FOR INSPECTION.
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| WHAT KIND OF JAVA GAMES / APPLICATIONS CAN BE DOWNLOADED? |
| IN AJANTA JAVA PHONES, YOU NEED TO INSTALL .JAR FILES OF GAME & APPLICATION *. |
| WHAT ARE THE TYPES OF SCREEN IM AJANTA MOBILE PHONES? |
| MODEL SCREEN TYPE (DISPLAY TECHNOLOGY) A-5000 TFT (THIN FILM TRANSISTOR) A3000 CSTN (COLOR SUPER-TWIST NEMATIC) |
| I HEAR ECHO IN THE INCOMING AND OUTGOING VOICE. HOW DO I RECTIFY THIS PROBLEM? |
| THERE ARE DIFFERENT REASONS FOR WHICH ECHO IS PRODUCED DURING CONVERSATION. IF YOU USE COVER/LAMINATION YOU MAY HEAR THE ECHO. AT THE SAME TIME ECHO IS ALSO PRODUCED DUE TO FAULTY TRANSMISSION OR INTERACTION OF SURROUNDING ELECTROMAGNETIC FIELDS. IF YOU ARE NOT USING THE LAMINATION OR COVER ON PHONE AND STILL GETTING ECHO IN EACH AND EVERY CALL , PLEASE CONTACT THE CUSTOMER CARE OF AJANTA MOBILES OR BRING YOUR PHONE TO A AJANTA SERVICE CENTER FOR INSPECTION. |
| HOW DO I GET GOOD BATTERY BACKUP? |
| CHARGE THE BATTERY UP TO 8 HRS FOR THE FIRST TIME AND FOR 2 HOURS SUBSEQUENTLY AFTER EVERY DISCHARGE.CHARGE THE BATTERY ONLY AFTER IT IS COMPLETELY DISCHARGED. SHOULD NOT REMOVE THE BATTERY OFTEN. TIPS FOR GOOD BATTERY BACK UP- WHEN YOU UNPACK A NEW PHONE, THE BATTERY IS NOT FULLY CHARGED. IT TAKES THREE CHARGING-DISCHARGING CYCLES FOR THE BATTERY TO REACH ITS PEAK PERFORMANCE. FOR THE BETTER PERFORMANCE OF BATTERY IT IS RECOMMENDED THAT YOU FULLY CHARGE AND DISCHARGE BATTERY AT LEAST THREE TIMES.IF YOU ARE STILL UNABLE TO SEND OR RECEIVE MESSAGES, PLEASE CONTACT TO AJANTA CUSTOMER CARE OR BRING YOUR PHONE TO A AJANTA SERVICE CENTER FOR INSPECTION. |